• How do i install Let's Encrypt?
  • When I try to visit my site, I get 'This page contains both secure and non secure data' error.
  • General Questions

  • Who or What is a certificate authority?
  • What is an SSL reissue and when will I need to request it?
  • What is an SSL certificate?
  • Will the Green padlock be seen on the browser?
  • What is the difference between domain validation, organisation validation and extended validation?
  • What is encryption strength? And what is the strength of your certificates?
  • What is a wildcard certificate?
  • What is a Site Seal?
  • Can I secure multiple domains with a single certificate?
  • Do I have to buy separate SSL certificates for each web page I want to secure in my site?
  • How long does it take to issue my certificate?
  • Is SSL important for me to have on my site?
  • What are high security browsers?
  • What is Browser Ubiquity?
  • What type of SSL certificate require documents and what documents are to be provided before the SSL is activated?
  • Can I secure multiple sub domains on the same domain name with a single certificate?
  • What is the difference between high assurance and low assurance certificates?
  • What are the pre-requisites for using an SSL Certificate on my domain?
  • How can I move a domain/product to another GO54 account
  • How long would it take to register a .gov.ng domain?
  • How Do I Change My Registrant Details Public On WHOIS?
  • Why You Should Not Allow Your Domain To Expire
  • Getting started and activating your SSL

  • Why do I get an 'Invalid CSR' error message when I try to activate?
  • Will my certificate be canceled if I do not respond to an approved email?
  • I did not setup a valid mailbox for the approval email address during activation. Can you resend it?
  • Okay... so I ordered an SSL. How do I get it to work on my domain?
  • Can I send the approval email to my personal email address?
  • How to order an SSL certificate?
  • I mistyped the domain name when activating the SSL certificate. Can it be changed?
  • How to Install an SSL Certificate
  • If I change my contact details after getting an SSL certificate, how do I update the certificate with my new details?
  • How do i validate my domain?
  • CSR and related questions

  • What is a CSR?
  • Where can I find instructions on how to generate a CSR?
  • Is it possible to check if the CSR I generated is valid?
  • Are there any characters I cannot use in my CSR?
  • Troubleshooting errors

  • Will the SSL still work after I change hosting/server provider ?
  • Renewal, Reissue and Refund related questions

  • How to renew an SSL certificate?
  • How can I get my certificate reissued?
  • The private key for my SSL certificate is lost or is compromised. Can you resend it?
  • Can I get a refund once my certificate has been issued?
  • Site Seals

  • What is Site Seal
  • Requirements for SSL Certificate

  • Extended Validation SSL Certificate
  • Organisation Validation SSL certificate